Friday, September 16, 2011
This message either adopts just the right tone when the cloud generates a glitch -- or it is the prelude to extreme frustration. We'll see; I don't know yet, though a preliminary check suggests all is well.
We expect immediate, perfect service from our web interactions. Can anyone remember that 10 years ago we expected long delays and intricate journeys into interface mazes?
The prompt for this reflection is that I am reading Steven Levy's In the Plex: How Google thinks, works and shapes our lives. It is a treat.