What was whatever authority that put it there thinking? The setting is multilingual -- do users who are not English speakers respond? What do managers expect to learn from asking for feedback? Do they think users will treat the facility more gently if asked their opinion? What's the distribution of answers? -- I wouldn't be surprised if responses tended to the ends of the spectrum. I sense an instinct in myself to look for the positive button on the far right -- is this common and does it effect response? How many of us use this opportunity to rate a public toilet?
I didn't push a button. Sorry.
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