The San Francisco Municipal Transportation Agency has issued a report on this venture. I'm sure the beleaguered employees assigned to write this document did their best. But what comes through is an agency without any independent capacity to gather data, which received only sporadic cooperation from shuttle operators, and which was grossly understaffed to either verify that information or enforce any limitations on bus behavior. Some of the underlying tone of the report is almost plaintive.
Despite these limitations, some of the conclusions within these writers' bureaucratic jargon suggest that double-decker tour-bus size vehicles flooding city streets makes for tensions:
According to the report, the "Pilot Program" was mandated to "provide a positive partnership" between the tech companies that hire the bus companies and the City as well as "increase acceptance of commuter shuttles by community members." To that end, it emphasizes that Google buses
I'm quite willing to believe the Google buses do all those good things.
But I remain galled by the arrogance of tech companies which have simply appropriated San Francisco for their unfettered convenience without regard to the costs they inflict on those of us already here. It's not the workers who ride the buses who are at fault here or even the bus companies that the tech giants hire. It's the corporations which expect to operate without meaningful check or regulation while raking in billions.