Thursday, May 08, 2008
Since the last weekend in March I have been booked on 12 flights on United Air Lines. Of these, half --6 flights -- have been either delayed, had equipment changes that required reseating, been rerouted or otherwise not flown as planned.
These were all work flights. None of them made me so late that I missed my obligations. Several of them left me extremely tired and stressed.
I would think U.S. business would be screaming bloody murder if this is really the norm in air travel. I think it is.
I write this while sitting in a gate area waiting to board a flight whose departure has now been delayed 3 hours.